- Management of the IT department providing day-to-day support for the company’s head office (1,200 workstations, 52 servers) with an annual budget of FF 60 million,
=> various migration projects, such as a messaging system to Lotus Notes, and network operating systems from Novell Netware to Windows NT. - Management of workstation and network support outsourcing operations, from defining requirements to managing the team itself (22 people) and monitoring performance in accordance with the SLAs also defined.
- Project Management,
– Relocation of head office and data centre,
– Architecture and implementation of a monitoring solution (CA)…
- Project Management,
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- Application Support (Oracle, Lotus Notes – 2 people)
– Administration of business applications (6 Oracle, 1 SQL Anywhere),
– Implementation of a Lotus Notes cluster, architecture and administration of applications.
- Application Support (Oracle, Lotus Notes – 2 people)
-
- Day-to-day support
– Definition of network strategy (management/organisation/redundancy of V-LANs, etc.),
– Voice and data purchasing management.
- Day-to-day support

Alcatel (an acronym for Alsacienne de constructions atomiques, de télécommunications et d’électronique) was a French company specialising in the telecommunications sector. It merged with Lucent Technologies in December 2006 to become Alcatel-Lucent.
Alcatel-CIT was a world leader in the supply of digital telephone switches (E10 series), submarine transmission cables, mobile infrastructure (GSM, GPRS, UMTS), intelligent network applications, call centre applications, video applications (fixed and mobile) as well as satellites and embedded loads. It was also the world leader in optical networks, DSL access equipment and ATM and IP routers.
Alcatel also provided services to all its customers, from network design to network operation, including equipment manufacturing, deployment, integration and installation.
In 2005, Alcatel was present in more than 130 countries, with sales of 13.1 billion euros.