- Definition, architecture and implementation of the global migration project to MS Active Directory in order to support the company’s growth and global rationalisation objectives (9 sites in 7 countries), for a total of 2,500 PCs and 400 Servers,
- Direct management of an international team of 8 engineers and a project budget of €5 million.
- Technical guidelines and definition of choices.
- Managing relations with external companies.
Desktop Services Manager - [18 Months]
- Restructuring of the Desktop Service department at the French office, to support the company’s growth and create synergies with the teams at the other sites (UK, Netherlands and Germany),
- Introduction of SLAs and extension of support to satellite offices (Spain, Belgium and Italy) for total management of 1,300 workstations,
- Direct management of 10 engineers.
- Implementation of ITIL standards
- Management and industrialisation of Desktop Services
=> Installation of Microsoft SMS 2.0, Asset Management, etc. - Purchasing management and contract negotiation.
- Management and industrialisation of Desktop Services