Citrix – Desclos Consulting

Networks & Telecoms Manager - [16 Months]

Group-wide harmonization and standardization project (~3,500 sites),
- Defined LAN & WLAN standards,
- Designed a global SD-WAN architecture based on Zero Trust Exchange technology,
- Led global negotiations with key vendors.
Support to subsidiaries (42 entities),
- Facilitated change management and alignment with network, telecom & security standards,
- Implemented shared global services (DDI, Software Defined Network, etc.).
Group infrastructure
- Managed annual budget (~€1.5M) and vendor relations,
- Oversaw network & telecom infrastructure operations and maintenance (3 sites).

Used languages : English, French

Migration of on-prem infrastructures to the Azure cloud,
- Analysis of the existing situation, reverse documentation,
- Definition of network and security architecture,
- Choice of security technologies (Palo Alto, Efficient IP, F5 Voltera…).
Ensuring compliance of existing applications,
- Migration of applications to full API mode,
- Separation of exposed public and private areas.
Definition of standards and operating model,
Project monitoring and reporting to management (local and international).

Used languages : English, French

Operational management of the support team (4 analysts, 2 DBAs),
- Recruitment of two DBAs,
- Setting annual targets and end-of-year interviews,
- Setting up progress plans

Operational governance of production,
- Defining KPIs and setting up dashboards
- Setting up a production schedule (Control-M)
- Optimisation of treatments
Migration and integration of production into the Daimler environment
Responsibility for local IT security
- Monitoring external and internal audits
- Local group safety correspondent
- Implementation of Group security policies

Used languages : English, French

Architecture, design and implementation of an in-house disaster recovery solution for the EMEA and APAC regions, covering 28 industrial sites in 12 countries and representing total annual savings of USD 450,000 over a three-year period,
Level 2 support for EMEA industrial sites, including system architecture, security and regional management of corporate projects,
Direct management of an international team of 3 systems engineers.
- Definition, architecture and implementation of a 100% open source monitoring solution for around 1,000 servers,
- Definition and implementation of standards in liaison with the Corporate teams in the USA:
  - Design Active Directory,
  - Implementation of SOX 404 [ COBIT ],
  - Linux Desktop study.

Used languages : English, French, German

Definition, architecture and implementation of the global migration project to MS Active Directory in order to support the company’s growth and global rationalisation objectives (9 sites in 7 countries), for a total of 2,500 PCs and 400 Servers,
Direct management of an international team of 8 engineers and a project budget of €5 million.
- Technical guidelines and definition of choices.
- Managing relations with external companies.

Used languages : English, French, German

- Supporting the company in its transformation from a simple equipment reseller to a VAR (Value-Added Service Company).
- Development of the technical department (from 4 to 47 people), to become one of the main multi-brand after-sales service centres (Compaq, IBM, HP, Cisco, etc.) in the Ile-de-France region, as well as a software support centre (Microsoft, Novell, Lotus, etc.),
- management of the internal IT system (14 servers).

Used languages : English, French