Windows – Desclos Consulting

Hosting & Cloud Senior Consultant - [11 Months]

Interim Management

Hosting & Cloud,
- Department strategy and organisation,
- Definition of Solution Delivery processes.
SDM in charge of the service provider in charge of Hosting & Housing,
- Monitoring orders and production start-ups,
- Reviewing and revising the service contract.
Monitoring Cloud Azure activity
- Validation of project documentation,
- Orders and monitoring of production start-ups.

Deployed technologies : Active Directory, Azure, ITIL, Windows

Used languages : English, French

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Head of Production and Support, Information Security Officer - [20 Months]

Interim Management

Operational management of the support team (4 analysts, 2 DBAs),
- Recruitment of two DBAs,
- Setting annual targets and end-of-year interviews,
- Setting up progress plans

Operational governance of production,
- Defining KPIs and setting up dashboards
- Setting up a production schedule (Control-M)
- Optimisation of treatments
Migration and integration of production into the Daimler environment
Responsibility for local IT security
- Monitoring external and internal audits
- Local group safety correspondent
- Implementation of Group security policies

Deployed technologies : Active Directory, Citrix, Control-M, Dell, ITIL, Windows

Used languages : English, French

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Chief Technology Officer - [4 Months]

Interim Management

Deployed technologies : Active Directory, Azure, Exchange, Windows

Used language : French

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Programme Director - [14 Months]

Definition and implementation of a DRP plan for Coliposte

Direct management of a team of 6 experts and architects,
Management of SAN overhaul projects, disaster recovery plans and replacement of obsolete servers,
Complete review of the IS with a view to ensuring its resilience,
Managing the relationship with the outsourcer and the back-up infrastructure provider, including contract negotiations.
- Successful technical DRP test on the backup site,
- Validation of the consistency of replicated data.

Deployed technologies : Active Directory, Backup Exec, EMC, Exchange, ITIL, Linux, Lotus Notes, Sun, V-Tom, Windows

Used language : French

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EMEA IT Regional Technologist Senior Manager - [55 Months]

Architecture, design and implementation of an in-house disaster recovery solution for the EMEA and APAC regions, covering 28 industrial sites in 12 countries and representing total annual savings of USD 450,000 over a three-year period,
Level 2 support for EMEA industrial sites, including system architecture, security and regional management of corporate projects,
Direct management of an international team of 3 systems engineers.
- Definition, architecture and implementation of a 100% open source monitoring solution for around 1,000 servers,
- Definition and implementation of standards in liaison with the Corporate teams in the USA:
  - Design Active Directory,
  - Implementation of SOX 404 [ COBIT ],
  - Linux Desktop study.

Deployed technologies : 3com, Active Directory, Alcatel, Cisco, Citrix, Dos, Exchange, HP, IBM, ITIL, Nagios, Sun, VMWare, Windows

Used languages : English, French, German

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Technical Projects Director - [24 Months]

Definition, architecture and implementation of the global migration project to MS Active Directory in order to support the company’s growth and global rationalisation objectives (9 sites in 7 countries), for a total of 2,500 PCs and 400 Servers,
Direct management of an international team of 8 engineers and a project budget of €5 million.
- Technical guidelines and definition of choices.
- Managing relations with external companies.

Deployed technologies : Active Directory, Cisco, Citrix, Compaq, Windows

Used languages : English, French, German

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Desktop Services Manager - [18 Months]

Restructuring of the Desktop Service department at the French office, to support the company’s growth and create synergies with the teams at the other sites (UK, Netherlands and Germany),
Introduction of SLAs and extension of support to satellite offices (Spain, Belgium and Italy) for total management of 1,300 workstations,
Direct management of 10 engineers.
Implementation of ITIL standards
- Management and industrialisation of Desktop Services
  => Installation of Microsoft SMS 2.0, Asset Management, etc.
- Purchasing management and contract negotiation.

Deployed technologies : Compaq, IBM, ITIL, Lenovo, SMS, Windows

Used languages : English, French, German

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IT Operations Manager - [18 Months]

Management of the IT department providing day-to-day support for the company’s head office (1,200 workstations, 52 servers) with an annual budget of FF 60 million,
=> various migration projects, such as a messaging system to Lotus Notes, and network operating systems from Novell Netware to Windows NT.
Management of workstation and network support outsourcing operations, from defining requirements to managing the team itself (22 people) and monitoring performance in accordance with the SLAs also defined.
- Project Management,
  – Relocation of head office and data centre,
  – Architecture and implementation of a monitoring solution (CA)…
- Application Support (Oracle, Lotus Notes – 2 people)
  – Administration of business applications (6 Oracle, 1 SQL Anywhere),
  – Implementation of a Lotus Notes cluster, architecture and administration of applications.
- Day-to-day support
  – Definition of network strategy (management/organisation/redundancy of V-LANs, etc.),
  – Voice and data purchasing management.

Deployed technologies : Alcatel, Cisco, Compaq, Computer Associates, Digital, Lotus Notes, Novell, Sun, Windows, Xylan

Used languages : English, French

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Technical Director - [58 Months]

- Supporting the company in its transformation from a simple equipment reseller to a VAR (Value-Added Service Company).
- Development of the technical department (from 4 to 47 people), to become one of the main multi-brand after-sales service centres (Compaq, IBM, HP, Cisco, etc.) in the Ile-de-France region, as well as a software support centre (Microsoft, Novell, Lotus, etc.),
- management of the internal IT system (14 servers).

Deployed technologies : 3com, Check Point, Cisco, Citrix, Compaq, HP, HP OpenView, IBM, Lotus Notes, Novell, OS/2, Sun, Windows

Used languages : English, French

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Network & System Engineer - [21 Months]

Ingénieur Système & Réseau

Deployed technologies : 3com, Cisco, Compaq, Dos, HP, HP OpenView, Lotus Notes, Novell, OS/2, Windows

Used languages : English, French

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