Computer Associates – Desclos Consulting

Management of the IT department providing day-to-day support for the company’s head office (1,200 workstations, 52 servers) with an annual budget of FF 60 million,
=> various migration projects, such as a messaging system to Lotus Notes, and network operating systems from Novell Netware to Windows NT.
Management of workstation and network support outsourcing operations, from defining requirements to managing the team itself (22 people) and monitoring performance in accordance with the SLAs also defined.
- Project Management,
  – Relocation of head office and data centre,
  – Architecture and implementation of a monitoring solution (CA)…
- Application Support (Oracle, Lotus Notes – 2 people)
  – Administration of business applications (6 Oracle, 1 SQL Anywhere),
  – Implementation of a Lotus Notes cluster, architecture and administration of applications.
- Day-to-day support
  – Definition of network strategy (management/organisation/redundancy of V-LANs, etc.),
  – Voice and data purchasing management.