Lotus Notes – Desclos Consulting

Programme Director - [14 Months]

Direct management of a team of 6 experts and architects,
Management of SAN overhaul projects, disaster recovery plans and replacement of obsolete servers,
Complete review of the IS with a view to ensuring its resilience,
Managing the relationship with the outsourcer and the back-up infrastructure provider, including contract negotiations.
- Successful technical DRP test on the backup site,
- Validation of the consistency of replicated data.

Used language : French

Management of the IT department providing day-to-day support for the company’s head office (1,200 workstations, 52 servers) with an annual budget of FF 60 million,
=> various migration projects, such as a messaging system to Lotus Notes, and network operating systems from Novell Netware to Windows NT.
Management of workstation and network support outsourcing operations, from defining requirements to managing the team itself (22 people) and monitoring performance in accordance with the SLAs also defined.
- Project Management,
  – Relocation of head office and data centre,
  – Architecture and implementation of a monitoring solution (CA)…
- Application Support (Oracle, Lotus Notes – 2 people)
  – Administration of business applications (6 Oracle, 1 SQL Anywhere),
  – Implementation of a Lotus Notes cluster, architecture and administration of applications.
- Day-to-day support
  – Definition of network strategy (management/organisation/redundancy of V-LANs, etc.),
  – Voice and data purchasing management.

Used languages : English, French

- Supporting the company in its transformation from a simple equipment reseller to a VAR (Value-Added Service Company).
- Development of the technical department (from 4 to 47 people), to become one of the main multi-brand after-sales service centres (Compaq, IBM, HP, Cisco, etc.) in the Ile-de-France region, as well as a software support centre (Microsoft, Novell, Lotus, etc.),
- management of the internal IT system (14 servers).

Used languages : English, French

Used languages : English, French